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BabyOso
Baby Oso

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Baby Oso

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See order status, track shipment, Pre-sign for your Package, Make a change, return items & more

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Shipping & Returns

Returns Policy

You may return  new unused items within 7 days of delivery for a full refund, if the product has not been customized or monogrammed with your text. If the item is a return because of an incorrect item, monogramming,  or defective item, we will pay for return shipping.

You should expect to receive your refund within 3-10 business days of us receiving your return in the mail.

If you need to return an item, simply login to your account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world.  Please allow 3-10 Days until shipment. Although most items will come much faster.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.